Clinic Receptionist

The Receptionist assists the physicians and other staff in daily operations of a medical office.

ESSENTIAL JOB FUNCTIONS:

1. Professionally answer phones and take appropriate messages. 
2. Check voice mail in the morning and after lunch.  
3. Greet patients; identify their purpose and the clinical person(s) they wish to see. 
4. Schedule appointments.
5. Generate and follow up on referrals to medical specialists.
6. Assist with medical billing procedures.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

1. Outstanding organizational and communication skills.
2. Demonstrate intermediate data entry knowledge and computer skills including Windows, Microsoft Word, Excel, Outlook and PowerPoint.
3. Demonstrate professional telephone etiquette. 
4. Ability to work with confidential material with an attention to detail.  Ability to comply with HIPAA policy and procedure.
5. Ability to multi-task and problem solve innovatively.
6. Ability to work effectively in a team-based environment.
7. Demonstrate effective time management skills and ability to meet deadlines.

MINIMUM QUALIFICATIONS:

1. High school diploma or equivalent with data entry training required.
2. One-two years medical receptionist experience with multi-line computerized phone systems.
3. One-two years previous clerical experience or equivalent training.

PREFERRED QUALIFICATIONS:

1. Some college preferred.

Rocky Vista University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.